The firm collaborates with passionate small business owners and nonprofit leaders seeking to raise the quality products and/or services rendered.
We specialize in organizational assessments, program evaluation, organizational design and development, change management and transformative business models that help clients improve organizational effectiveness, expand the business or increase revenue.
Dr. Susan Claiborne started The Kickstart Institute due to a desire to help small business and nonprofit organizations scale their impact. This was after performing management consulting services for some of the largest companies globally for over 25 years.
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“I so enjoyed working with Dr. Claiborne. She is compassionate, caring and so encouraging! The vision statement she wrote for me is posted on my office wall to remind me that my goals are doable and achievable! Thank you Dr. Claiborne for believing in me!” – Kelly Rader – Canada
"Working with Dr. Claiborne has allowed me to figure out how I can build my business and achieve my goals to live the life I so desire! I want to build authentic relationships that compliment my life. Her coaching gave me the inspiration and tools to explore the possibilities I highly recommend her!" – Constance Gassaway
A good consult is defined as an experienced and trusted adviser. This is exactly what Dr. Claiborne is to me. I want to give her a true shout out! Honestly, Dr. Claiborne has raised my level of confidence, work ethic, and successfulness. She is very professional, straightforward, and honest. You can tell she naturally enjoys helping others. I personally benefited from this experience and I hope others get the pleasure of working with her.
~Marcus Webb